We are committed to safeguarding the privacy of our website visitors and clients; this policy sets out how we will treat your personal information. We take your privacy seriously, we will only use your personal information to administer your account, to provide products and services you have requested from us. Any marketing emails we send will have the option to unsubscribe. Your data will not be shared unless we are legally obliged to do so or it is an operational requirement. Any information by which you can be identified will be used in accordance to this privacy statement.
(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. We collect your name, house address, telephone, number, email address or any other personal information necessary to fulfil your order.
(c) information that you provide to us for the purpose of registering with us or submitting an enquiry via the contact form(s) included on this website or comment form(s) included in our blog
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
(e) any other information that you choose to send to us
(f) your personal information is solely collected by Matthew Rycraft Photography
(4) Using your personal information
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
(j) deal with enquiries and complaints made by or about you relating to the website
(k) provide goods and services and to help us manage your orders and communications by use of a online customer relationship management system (CRM) and online newsletter service ie; Mail Chimp, please see their privacy notice
(l) write a blog on our website, write a story on social media, create a story in a magazine publication or any like marketing.
(m) to fulfil an order and to allow them to deliver your product directly to your address.
(n) allow magazine publications, & ONLY businesses that supplied services to your event, ie; wedding venue, florest; for them to use on their social media channels and/or their website. Please see their privacy notice.
Where you submit personal information for publication on our website (e.g. blog comments), we will publish and otherwise use that information in accordance with the license you grant to us.
We will NEVER without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
(6) International data transfers
(7) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(8) Policy amendments
(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(10) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Keeping your personal data
we will retain your Data for the period we provide our service +6 years from the financial year they relate to, to comply with UK statutory record retention obligations. We use physical and technical measures to restrict access to your information and our databases by unauthorised persons. All Matthew Rycraft Photography employees are advised about their responsibilities to protect customer data, and provide them with appropriate guidelines for adhering to the companies business ethics and confidentiality policies.
(13) Links to other websites
(15) Data controller
The data controller responsible in respect of the information collected on this website is Matthew Rycraft Photography.
We reserve the right to change modify or amend this policy at any time. The latest version will always be available at matthewrycraft.co.uk/privacy-policy